Privacy Policy

At Slytide, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website and services.

1. Information We Collect

We collect the following types of information when you use our site:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.

  • Order Information: Details of products purchased, order history, and payment history.

  • Device and Usage Information: IP address, browser type, operating system, and information about your interactions with our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchases and order status

  • Send promotional offers, newsletters, and updates (with your consent)

  • Improve and personalize your shopping experience

  • Prevent fraudulent activity and ensure the security of our website

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties to assist us with:

  • Payment Processing: We use secure third-party payment providers to process your payments.

  • Shipping: To deliver your order, we may share your address and contact details with our shipping partners.

  • Email Marketing: We may use third-party email services to send you marketing communications.

All third parties are required to comply with privacy regulations and ensure the security of your data.

4. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze site traffic and tailor content to your preferences. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect some functionality of the website.

5. Data Security

We implement appropriate physical, electronic, and managerial procedures to safeguard your personal information. While we use encryption technology for online transactions, no method of data transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and update your personal information

  • Request the deletion of your personal data

  • Opt-out of marketing emails at any time

  • Object to the processing of your data in certain circumstances

To exercise these rights, please contact us at fpmejsm63005@outlook.com.

7. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised policy on this page and update the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: fpmejsm63005@outlook.com
📞 Phone: +852 2492 9918
📍 Address: 199 Causeway Road, 5A 34F BUILDING 828, YAU TSIM MONG, Hong Kong Island, Hong Kong SAR